refill frequently asked questions

At VOLVERde, we're committed to sustainability and making it easy for you to live a low-waste lifestyle. Our refill program is designed to help you reduce plastic waste, save money, and enjoy your favorite eco-friendly products without the guilt of excess packaging. Below, we've compiled a list of frequently asked questions about our refill options to ensure you have all the information you need. We've got you covered amiguis. If you have additional questions send us a message at hola@volverde.com.

FAQs

HOW DOES VOLVERDE CLEAN AND SANITIZE POUCHES?

We have strict standard operating procedures for washing and sanitizing pouches. We follow commercial, food-grade kitchen standards for washing and sanitation.

WHY DO YOU USE PLASTIC POUCHES IF YOU’RE A LOW-WASTE MARKETPLACE?

We would love to find a plastic-free container that is easy to ship and clean for our refills. Unfortunately, we haven’t found a plastic-free solution that works. However, we use BPA-free plastic refill pouches that use 93% less plastic than your conventional bottles. Our refill pouches also use significantly fewer resources to produce and transport, reducing their overall carbon footprint compared to rigid plastic bottles.

WILL YOU BE EXPANDING YOUR REFILL MENU?

Yes! We are always looking to expand our refill options to help us reduce single-plastic use. If there’s a product you’d like us to offer as a refill, drop us a line at hola@volverde.com.

HOW DOES IT WORK?

You can learn more in our How Does it Work section.

Customer review

“LEAVES MY HANDS FEELING SOOO SOFT! 💅”

OMG this hand soap is my jam. I was a little unsure because some eco friendly soaps don't sud well. Not the case here! The lather is nice and cleans well... But best of all, leaves my hands feeling hydrated. I wash my hands constantly and love finding a soap that is good on my skin and the environment. No ashyness or cracked skin after washing. I'm sold!

– Anonymous

Biodegradable Citrus Bliss Hand Soap Refills